IT Senior Specialist  

Job Details

Category:

Other

Career Level:

Experienced (Non-Managerial)

Experience:

4 Years

Required Qualification:

• 4 – 5 years of experience in IT Technical Skills: • Office (Word, excel, outlook) • Network LAN & WAN • Mikrotik Router • Windows Server • Goo

Requires Traveling:

No

Salary:

0 - 0 IQD

Salary Type:

Per Month

Total Vacancies:

1

Skills

senioritillevelservicesystemperformanceestatesupportcurrentcompanysecuritydatacentertrainingapplicationonlineinventorycomputersoftwareserverchangemanagementstandardsdealingdevelopmentintranetsiteproductiontechnicalavailabilitybusinessrouterenglishdesign

Description

IT Senior specialist- Baghdad

Job Description:

 Analysis & resolve IT incidents with a varying degree of complexity

 Provide ITIL Second Level Service functions for the partnership

 Maintain system performance across the authority’s IT estate

 Provide support for current company systems (Cloud and promises)

 Determine the priority of incidents with users/Service

 Maintain security of the IT network and dep. Data center and devices

 Provide IT guidance to the ICT Shared Service user base, developing their skills by delivering 1-2-1 training sessions in required application i.e. online clients for work enhancement (Team, Anydesk , etc.)

 Maintain an inventory of computer assets & software licences

 Review operational processes, identify any abnormalities and update information as required

 Perform daily operational tasks such as server checks, system backups and data transfer routines

 Carry out change management processes (Activities) to the required standards when dealing with user requests

 Contribute to the development of the Service Intranet site including the production of Self Help Guides

 Contribute in IT projects involving the Service and have a technical input where necessary.

 Work availability is working hours till 11:00 Pm for (S3,S2)

 Work availability 24/7 for S1

 Meet the business trip to cover the needs in out Baghdad Sites

Education:

• B.SC Degree (preferred in related field)

• Certificate in IT is preferred.

Experience:

• 4 – 5 years of experience in IT

Technical Skills:

• Office (Word, excel, outlook)

• Network LAN & WAN

• Mikrotik Router

• Windows Server

• Good English Language

Job Specific Skills:

• Business analysis.

• Database design and management

• If you are interested, please send your CV. to the following email: career@alriyad.iq